Receptionist & Administration Officer
Errard Specialist Practice
Errard Specialist Practice provide specialist respiratory, oral, ear, nose, and throat surgeries to clients from across the broader Ballarat region. Their team of highly qualified doctors and healthcare professionals are leaders in their field and have developed a peerless reputation for experience and expertise. From highly complex surgeries, through to simple routine procedures, the Errard Specialist Practice team work transparently with their patients through every step of the process to ensure they make informed decisions about their healthcare and are provided with the highest possible standard of care.
The Reception and Administration Officer role will see you perform a range of customer service and administrative duties to support the ongoing success of Errard Specialist Practice. From managing incoming calls and emails to assisting clients with managing their booking and billing, your strong communication skills, excellent attention to detail, sound planning and organizing skills, and ability to work under pressure will set you up for success. When not providing exceptional customer service, you will ensure all client referrals are followed up promptly, and client records are accurately maintained.
You will enjoy the support of a small but diverse administrative team, with a flexible and friendly culture. Hours of work for this role are Tuesday to Thursday 8:30am to 5:30pm.
Requirements of this role
- Experience in a similar administrative or customer service focused role
- Strong communication skills
- Excellent attention to detail
- Intermediate computer skills
- A positive and proactive approach to work
- Demonstrated ability to effectively manage time in a busy environment
- Experience within the healthcare sector is highly desirable, however not essential
If you are interested in applying for this role and would like to know more, please contact Jonathon Gamble on 1300 544 959 or firstname.lastname@example.org. All applications require an up to date resume.
Applications close for this role on Monday the 5th of December at 5:00pm.